At Intrametica® we take our customers priva
Personal information refers to information or an opinion that is capable of reasonably identifying an individual, where that information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
The types of personal information we may collect from you includes (but is not limited to): your name, postal address, email address, telephone or mobile number(s), credit or debit card information, your opinions on and experiencing using our products.
Failure to provide required personal information may prevent you from being able to fully utilise the Intrametica® website and online tools.
Use of personal information
We do not sell or share your personal information with third parties. The information you provide to us may be used for placing/confirming/tracking orders, registration, analyzing statistics, contacting you, delivering product information, and informing you of updates, news, and offers.
We may use information you provide to us such as skin profile, recent reviews, and other applicable data to help promote products that may be suitable for you. We may collect non-personal and personal information from you for our internal assessment to improve our website.
We reserve the right to exercise our own judgment in disclosing personal user information for compliance with applicable legal requests, regulation, governmental requests, or in special cases such as identity theft protection services.
Personal information may be shared with businesses that perform specialty functions such as customer service consultants, web host companies, credit card companies, and similar specialists; however they will only be provided information necessary to perform their functions and may not use the information for any other purpose.
When you submit feedback, comments, know-how, techniques, and other information, the ownership of such information will be passed onto us to use as we see fit.
Security of personal information
Intrametica® takes the security of your personal information seriously. We strive to protect all of the information that is provided to us. We implement industry-standard security encryption during consumer data exchange with our website that meets the Privacy Act requirements. Intrametica® continually reviews and updates our processes and technologies to ensure security standards are not jeopardised.
Credit card transactions are fulfilled through secure server data encryption with Eway, PayPal, and AfterPay. These facilities are utilised by Intrametica® for your safety and to prevent others from accessing your financial information.
Intrametica® sends newsletters by email to those who subscribe to the service. Our newsletters contain the latest product information, news and promotional offers. If you would like to unsubscribe, please email firstname.lastname@example.org or use the unsubscribe link in any electronic newsletter that you have received.
Access and correction of personal information
You are entitled to access and correct any of the personal information Intrametica® hold about you. In order to maintain the accuracy of your personal information, we rely on the quality of the personal information you provide to us.
If your personal information changes, or if you no longer desire our products or services, you may correct, update or delete your personal information by logging into your account. You may also contact us on email@example.com to deactivate your account, or to access any of the personal information we hold about you.
There are some circumstances specified by law where we may refuse your request for access to your personal information. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
Once we receive your request for access, we will endeavour to respond to your request within a reasonable period after the request is made. We may also charge reasonable costs for responding to your request.
If you have any concerns or complaints relating to a proposed breach of your privacy, contact us immediately on firstname.lastname@example.org. We take all complains seriously and will endeavour to provide you with a response within a reasonable timeframe. If after receiving our response you still consider your complaint unresolved, you may then process your complaint further, to the Office of the Australian Information Commissioner (www.oaic.gov.au).
Intrametica® reserves the right to disclose your personal information as required by law, if disclosure is necessary to comply with judicial proceedings, court orders, or legal processes served on Intrametica®.
49 Chetwynd Street
North Melbourne VIC 3051